FAQ ink718 — Frequently Asked Questions About the Betting Platform

Registering at ink718 is quick and easy — it only takes about 3 minutes:

• Visit the Register and enter your full name, phone number or active email address, and create a password.
• Enter the OTP code sent to your phone number or email to verify.
• Your account is instantly active and ready for deposits and gameplay.

KYC verification (upload your national ID or driver's license) is required before your first withdrawal, but it does not prevent you from starting to play.

Not allowed. Each person may only hold one active account at ink718. Owning multiple accounts — whether under the same or different identities — is a serious violation that may result in the permanent blocking of all associated accounts and the forfeiture of all balances and bonuses.

Click the "Forgot password?" link on the Login, then enter your registered phone number or email. The system will send an OTP code to complete the reset. Create a strong new password — a combination of uppercase letters, lowercase letters, numbers, and special characters is highly recommended. If you encounter any issues, contact 24-hour support via live chat.

KYC (Know Your Customer) is an identity verification process that ensures an account is owned and operated by the correct person. At ink718, KYC is completed by uploading a photo of your national ID or driver's license along with a selfie. Verification is typically completed quickly. KYC must be finished before making your first withdrawal — but it does not prevent you from playing after basic registration is done.

ink718 supports a variety of popular payment methods in Indonesia:

• Local Bank Transfer: BCA, BNI, BRI, Mandiri, and other major banks
• Digital Wallet: GoPay, OVO, DANA, ShopeePay, LinkAja
• QRIS: Scan directly from any e-wallet app
• Mobile Credit: Telkomsel and XL for mobile credit deposits

All methods are available 24 hours and processed securely using SSL encryption.

The minimum deposit at ink718 is Rp 25,000 — designed so that everyone can enjoy the platform without a large upfront deposit. Maximum deposit limits per transaction and per day vary depending on the payment method selected. For specific limits per method, you can view the details on the deposit page after logging in to your account.

Deposit via digital wallets (GoPay, OVO, DANA, QRIS) are generally processed instantly — within seconds to minutes. Local bank transfers are typically processed within 1–15 minutes depending on bank network conditions.

Withdrawal processed within 1–15 minutes after account verification is complete and there are no pending requests. First-time withdrawals require completed KYC verification. No withdrawal fees are charged by ink718.

ink718 charges no fees whatsoever for deposits or withdrawals. The amount you deposit goes entirely into your account balance, and the amount you withdraw is received in full at your destination account. Any fees that may appear come solely from your bank or digital wallet provider, which are entirely outside ink718's control.

If your deposit has not arrived after 30 minutes, first check whether the funds have been debited from your bank account or digital wallet. If they have been debited but have not appeared in your ink718 account, contact the support team via live chat with the following details: proof of transfer (screenshot), amount, transaction time, and payment method used. Our team will promptly investigate and resolve the issue.

The 100% welcome bonus is automatically available to all new ink718 members. After making your first deposit, the bonus will be instantly credited to your bonus balance — no promo code or manual request needed. For example, if you deposit Rp 500,000, you will receive an additional Rp 500,000 as a bonus — bringing your total playing balance to Rp 1,000,000. Rollover requirements apply before the bonus can be withdrawn.

Rollover is the total amount you must wager before your bonus balance can be withdrawn as real money. For example, if a bonus is Rp 100,000 with a 10x rollover, you need to place a total minimum of Rp 1,000,000 in bets (across different games and sessions). Losing bets still count toward the rollover target. Once fulfilled, the bonus balance automatically converts to withdrawable funds.

Weekly cashback is calculated based on total net losses over a weekly period (typically Monday–Sunday) and credited to your account the following Monday. The applicable cashback percentage and maximum cap are available on the ink718 promotions page after you log in. Cashback is credited automatically with no manual request required.

Free spins generally only apply to specific slot games mentioned in the details of each promotion. Once credited, free spins will appear directly in the relevant game and can be used when you open that game. Winnings from free spins will be credited as bonus balance subject to the rollover requirements specified in the promotion terms.

ink718 uses 256-bit SSL encryption for all data communications between your device and our servers — the same standard used by international banks. Your balance and account data are stored on servers protected by multi-layered security, automatic backups, and real-time threat monitoring. Personal information is never shared with third parties without your consent.

2FA (Two-Factor Authentication) is an extra security layer that requires a verification code — sent to your phone number — every time a new login attempt is made. Even if someone manages to obtain your password, they still cannot access your account without that code. To enable it, open Account Settings after logging in to ink718 and turn on the Two-Step Verification option — the process only takes a few minutes.

If you suspect unauthorized access to your account, immediately take the following steps:

• Change your password immediately via the password reset feature
• Enable 2FA if not yet active
• Contact the ink718 support team via live chat and report the suspicious activity
• Check your login history and transaction history from your account dashboard

The ink718 security team will promptly investigate and take the necessary protective measures.

Yes. All slot games, fish shooting games, and casino games using random elements at ink718 operate on a certified RNG (Random Number Generator) system verified by independent testing laboratories. Every spin, card, or outcome is truly random and cannot be manipulated — by the platform or by other players. The RTP (Return to Player) value for each game is available transparently.

ink718 offers a comprehensive selection of games all in one platform:

• Sports Betting: Football, basketball, tennis, badminton, esports, and more — live betting and pre-match options available
• Slot Games: Hundreds of titles from top providers with various themes and bonus features
• Live Casino: Baccarat, roulette, blackjack, and sic bo with real dealers via live streaming
• Fish Shooting Games: Various fish shooting game variants with high-quality graphics and exciting jackpots
• Mini Games: A variety of casual games for a more relaxed gaming session

ink718 offers competitive odds updated in real-time based on match developments. For live (in-play) betting, odds shift dynamically according to on-field situations — giving an edge to players who can read the moment. ink718 also provides a wide range of bet types for every match, from final result (1X2) and Asian handicap to total goals and per-half betting.

Yes, the official ink718 app is available for Android and iOS. You can download it directly from the Platform at the ink718 website — not through official app stores, as store policies restrict betting apps in certain regions. Installing the APK on Android is straightforward and safe. The app offers all the same features as the desktop version, optimized for mobile screens.

Absolutely. The ink718 platform is fully accessible via browser on both smartphones and computers with no installation required. The ink718 mobile web version is optimized for small screens and offers an experience nearly identical to a native app. Simply open your preferred browser, visit ink718.org, and start playing.

The ink718 app is safe as long as you download it from the official source, which is directly from the Platform at the official ink718.org website. Make sure you do not download from unofficial sources or suspicious links claiming to be ink718. Our official app has passed security testing and contains no malware or malicious code.

ink718 provides a set of tools to help members play responsibly:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum deposit limit that cannot be exceeded
• Bet Limit: Set a maximum betting limit per day
• Cool-Off Period: Gaming break of 24 hours to 30 days
• Self-Exclusion: Temporarily or permanently deactivating your account
• Session Reminder: Notifications after playing for a set duration

Full details are available on the Responsible Gaming.

Self-exclusion can be activated directly from Account Settings — select the "Responsible Gaming" tab and choose the self-exclusion option along with your preferred duration. Once confirmed, your account cannot be used for betting during the active period and you will not receive any promotional communications. If you need assistance, the ink718 support team is available 24 hours.